
On the 19th of April, The Guardian published an article making the positive assertion that two Twitter accounts were run not by real people, but by automated bot software based in Russia. Since the article was published, the owners of both accounts have stepped forward, on video, demonstrating in no uncertain terms that they are in fact real human beings and not software programs.
As of this writing, days later, there has been neither retraction nor correction of the false claims made by The Guardian, and the article remains as published.
The article’s author, Heather Stewart, makes the following claim:
“One bot, @Ian56789, was sending 100 posts a day during a 12-day period from 7 April, and reached 23 million users, before the account was suspended. It focused on claims that the chemical weapons attack on Douma had been falsified, using the hashtag #falseflag. Another, @Partisangirl, reached 61 million users with 2,300 posts over the same 12-day period.”
Stewart explicitly asserts that the Twitter account @Ian56789 is a bot. That account’s owner appeared for an interview on Sky News, completely disproving this assertion. Stewart also names the Twitter account @Partisangirl as a bot account. The account’s owner, Maram Susli, is a well-known Syrian-Australian activist with many publicly available videos and a Wikipedia page.
This is an extremely egregious case of journalistic malpractice. A demonstrable falsehood has been published about two individuals, the information has been publicly available for days, and there has been no correction or retraction from a trusted mainstream news source. When confronted with the obvious and undeniable falsehoods in her story, Heather Stewart tweeted, “It’s not my analysis – as the piece makes quite clear – it’s the government’s.”
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This admission, by one of the architects of Facebook, comes on the heels of last week’s hearings by Congressional committees about Russian interference in the 2016 election, where the general counsels of Facebook, Alphabet (parent of Google and YouTube), and Twitter attempted to deflect responsibility for manipulation of their platforms.
The term “addiction” is no exaggeration. The average consumer checks his or her smartphone 150 times a day, making more than 2,000 swipes and touches. The applications they use most frequently are owned by Facebook and Alphabet, and the usage of those products is still increasing.
In terms of scale, Facebook and YouTube are similar to Christianity and Islam respectively. More than 2 billion people use Facebook every month, 1.3 billion check in every day. More than 1.5 billion people use YouTube. Other services owned by these companies also have user populations of 1 billion or more.
Facebook and Alphabet are huge because users are willing to trade privacy and openness for “convenient and free.” Content creators resisted at first, but user demand forced them to surrender control and profits to Facebook and Alphabet.
The sad truth is that Facebook and Alphabet have behaved irresponsibly in the pursuit of massive profits. They have consciously combined persuasive techniques developed by propagandists and the gambling industry with technology in ways that threaten public health and democracy.
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