Encouraging Energy Conservation: Is Less More?
Many messages about saving energy use multiple arguments to make their case. But our research suggests that may actually be the wrong approach.
Is messaging about consumers’ home-energy habits important in climate change mitigation? Many organizations say yes, and are conducting outreach to raise awareness and persuade individuals to improve their energy use.
But are the messages being used in that outreach actually working? Our research, recently published in the journal Energy Policy, suggests the types of messages that are typically used don’t always have the desired effect. This research also suggests ways to improve energy-conservation messaging.
Often energy-related messages are crafted under the assumption that the information they contain will be received, processed and acted upon in a rational way. What does this mean? As traditionally conceived, rationality implies that people maximize their utility (more commonly referred to as their happiness) subject to their material constraints (i.e. the money they have) and their beliefs about the world (i.e. the information they have).
The richness of human behavior, however, means that people don’t always act in ways that can be explained by this model. People may, for example, care about the utility of others — in other words, they may care about others’ happiness in addition to their own. Constraints may take the form of time or willpower, rather than money. People’s beliefs may be shaped not only by the objective information they have, but also by their perceptions of what other people believe. Moreover, people don’t always act according to the beliefs they hold.
The behavioral sciences have played an important role in revealing these and other nuances in the decision-making process. As a result they have led to more sophisticated decision-making theories, and consequently, to more sophisticated policy interventions based on these theories.
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