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Part Two of Surveillance Capitalism at the Limits to Economic Growth – social controls through digital infrastructures have bio-physical limits
Part Two of Surveillance Capitalism at the Limits to Economic Growth – social controls through digital infrastructures have bio-physical limits
Part Two
For Shoshana Zuboff, to be human involves using one’s will to shape one’s own future. In this respect she draws on the philosopher Hannah Arendt. Arendt analysed the totalitarianism of Nazi Germany and saw the frustration of the will of each person to shape their future as crucial to her analysis of totalitarianism. For Arendt the will is “the organ for the future.” In Chapter Eleven Zuboff uses the writing of her book – or her commitment to write it – as an example of what it means “to have a claim to the future tense”.
“Just as the past always presents itself to the mind in the guise of certainty, the future’s main characteristic is its basic uncertainty, no matter how high a degree of probability prediction may attain.”….with freedom of will we undertake action that is entirely contingent on our determination to see our project through. These are acts that we could have left undone but for our commitment. “A will that is not free”, Arendt concludes, “is a contradiction in terms.”.
Zuboff adds: “The freedom of will is the existential bone structure that carries the moral flesh of every promise and my insistence on its integrity is not an indulgence in nostalgia or a random privileging of the pre digital human story as somehow more truly human. This is the only kind of freedom that we can guarantee ourselves, no matter what the weight of entropy or inertia….These bones are the necessary condition for the possibility of civilisation as a ‘moral milieu’ that favours the dignity of the individual and respects the distinctively human capacities for dialogue and problem solving. Any person, idea or practice that breaks these bones and tears this flesh robs us of a self authored and we-authored future” (p331)
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The Rise Of Totalitarian Technology
The Rise Of Totalitarian Technology
Is technological progress bad for human autonomy? That’s the question posed by Shoshana Zuboff in “The Age of Surveillance Capitalism,” a book that recounts the ways in which corporations and governments are using technology to influence our behavior. Zuboff is just the latest to chime in on “totalitarian technology” (or “total tech”), a term that describes devices and algorithms by which individuals forfeit their privacy and autonomy for the benefit of either themselves or some third party.
In the United States, total tech can be sorted into three different categories, or “spheres” of life: consumer services, the workplace, and government and politics.
Is there such a thing as too much technology?ISTOCK
Total tech is pervasive in the increasingly data-driven world of retail. Many shopping apps tap into your phone’s GPS to access your location, allowing retailers to send you advertisements the moment you’re walking past their storefront. Personalized pricing enables retailers to charge you the exact maximum that you would be willing to pay for a given product. Your personal data isn’t safe at home, either: Digital assistants like Amazon Alexa store your query history, meaning they know everything from your unique shopping history to your travel patterns to your music preferences.
Employers are also using total tech to track and monitor their workers. A growing number of companies use biometric time cards that scan an employee’s fingerprint, hand shape, retina, or iris. UPS outfits its trucks with sensors that track the opening and closing of doors, the engine of the vehicle, and the clicking of seat belts. Amazon is patenting an electronic wristband that would be used to track hand movements—making sure, for instance, that a warehouse worker stays busy moving boxes. Global freelancing platform Upwork runs a digital “Work Diary” program that counts keystrokes and takes screenshots of workers’ monitors.
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‘The goal is to automate us’: welcome to the age of surveillance capitalism
‘The goal is to automate us’: welcome to the age of surveillance capitalism
Shoshana Zuboff’s new book is a chilling exposé of the business model that underpins the digital world. Observer tech columnist John Naughton explains the importance of Zuboff’s work and asks the author 10 key questions
We’re living through the most profound transformation in our information environment since Johannes Gutenberg’s invention of printing in circa 1439. And the problem with living through a revolution is that it’s impossible to take the long view of what’s happening. Hindsight is the only exact science in this business, and in that long run we’re all dead. Printing shaped and transformed societies over the next four centuries, but nobody in Mainz (Gutenberg’s home town) in, say, 1495 could have known that his technology would (among other things): fuel the Reformation and undermine the authority of the mighty Catholic church; enable the rise of what we now recognise as modern science; create unheard-of professions and industries; change the shape of our brains; and even recalibrate our conceptions of childhood. And yet printing did all this and more.Advertisement
Why choose 1495? Because we’re about the same distance into our revolution, the one kicked off by digital technology and networking. And although it’s now gradually dawning on us that this really is a big deal and that epochal social and economic changes are under way, we’re as clueless about where it’s heading and what’s driving it as the citizens of Mainz were in 1495.
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