It’s alarming that there are far fewer media outlets for consumer protection news and features than there were thirty years ago. Recall the huge Phil Donahue Show, the regional radio show and TV news shows, the television networks and syndicated radio shows that would report and interview consumer advocates about the injustice, rip-offs, and harms done to the consumer by unscrupulous corporations. These shows are largely gone now. Shows marked by fluff, narcissism, trivia, and sensationalist, frenetic news bits are their replacements.
What is disturbing is that the major newspapers – the Washington Post, the New York Times, and the Wall Street Journal—are cutting back reporting on the revelations and doings of active consumers, and consumer organizations. Sure, they do occasional features that may gain them big journalism prizes. But the regular coverage of very important consumer struggles with Congress, the White House, the courts, and the state legislatures has vastly shrunken. Moreover, the media, especially TV, is dittoheading itself with the daily “big story”, as with the Trumpian escapades.
Serious readers are left with the New York Times daily Business pages (the Washington Post dropped its separate, daily business section a few years ago). Of late, the editors of the Times business section have been diluting its contents with what two former reporters called a more “business friendly” priority. My attempts to discuss this problem with their news editors have not been answered.
Last Sunday I picked up the weighty Sunday New York Times and went to the business page (business is often defined as stories about sellers, when it should include buyers and consumers). The cover page featured a huge photograph and article titled: “Tiger Is Back, Will Sponsors Follow?”
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